How can we help?
InspectCapture is field documentation for water mitigation and restoration. If something isn't working or you have a question, reach out — we read every message.
Getting started
InspectCapture works the moment you install it — no account required. On first launch the app opens in offline mode so you can create a project, scan a room, add photos and measurements, and export a PDF report entirely on your device.
Signing in is optional. Sign in to sync your work with your team workspace and to use the online tools (AI review, voice notes, team sync, and estimate exports).
What works offline vs. online
Works fully offline, no account:
- 3D room scanning (LiDAR), AR mesh and point-cloud scans, 360°/panorama capture
- Photos with automatic on-device face blur
- Loss severity, category, and drying timeline
- Meter and moisture readings with on-device text recognition
- Scope of work and a combined PDF report generated on your device
Online tools (available to any signed-in user, when connected):
- AI-assisted review of your scope and findings
- Voice notes with transcription and an AI assistant
- Team workspace sync
- Estimate exports and accounting integrations
In offline mode these online tools are marked “Online” with a short explainer; tap Sign in to use them.
Permissions the app may ask for
- Camera & LiDAR — room scanning and photo capture
- Microphone & Speech Recognition — optional voice notes and transcription
- Photo Library — attaching existing photos to a report
- Face ID / Touch ID — optional app lock on shared devices
You can change any of these any time in Settings → InspectCapture on your iPhone.
Privacy & your data
- Face blur is applied on-device to captured photos and is on by default.
- No payments happen inside the app.
- Offline projects stay on your device until you choose to sign in and sync.
- To request export or deletion of data associated with a workspace account, email us and we'll take care of it.
Frequently asked
Do I need an account to use the app?
No. Capture and on-device PDF reports work fully offline without signing in. An account is only needed for the online tools (AI review, voice notes, team sync, and exports).
A button is marked “Online” — what does that mean?
That feature runs in your team workspace and needs an internet connection. Tap it and choose Sign in to use it. Everything you capture offline stays on your device.
My 3D scan or report didn't generate correctly.
Try the following:
- Make sure your device supports LiDAR for 3D room scans.
- Scan slowly and keep the whole room in frame; good lighting helps.
- Confirm the app has Camera permission in iPhone Settings.
- Restart the app and re-export the PDF.
If it still fails, email us with your device model and iOS version and we'll help.
I can't sign in.
Sign-in requires an internet connection and a workspace account. Check your connection, confirm your credentials, and make sure the workspace URL on the login screen is correct. You can keep working offline at any time by choosing Try without account.
How do I delete my data?
Offline data lives only on your device — deleting the app removes it. For data tied to a workspace account, email [email protected] and we'll process the request.
System requirements
- iPhone running iOS 18 or later.
- A LiDAR-equipped iPhone is recommended for 3D room scanning.
- An internet connection is required only for the online tools.